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Sale and Cancellation Policy

These conditions regulate the use of the website www.costablancaexperiences.com onwards the Web, owned by COSTA BLANCA EXPERIENCES Travel Agency CVm 782-A, domiciled at “Calle Ingeniero Mira, nº 14 Bº” of Guardamar del Segura, 03140 Alicante, hereinafter the Agency, which offers products and services to users through the Internet. Its use implies for the user the full acceptance of the general conditions, committing to act in accordance with the law.

The user who contracts products and / or services through this website, declares that he/she is of legal age and is responsible for dealing with confidential and appropriate passwords that may be assigned by the Agency to access certain areas of the Web, avoiding access to unauthorized people. Likewise, you agree to be responsible for the economic consequences arising from any use of this website, whether with the use or not of passwords, by the user or by third parties

The user declares that all the information provided by him/her, when required during the use of the Web is true, complete and accurate and undertakes to update it.

Acquisition of products and services through the web

The user, from the website of the Agency, has access to information about products and services of third parties related to tourism and trips and can make reservations and purchases of some of these products. The sale of package tours and other tourism services through the Web will be carried out by the Agency, whose legal data appears at the foot of this document.

The reservation or purchase of products and services is subject to the specific terms and conditions that the suppliers and / or organizers of these combined trips establish for each case.

The user agrees to accept and respect the terms and conditions of purchase established by the suppliers and / or organizers of said products and / or services, including, without limitation, the payment of any accrued amounts and compliance with any rules and restrictions on the availability of rates, products or services.

The elaboration and update of the information about offers, products or services, prices, routes, distances, characteristics and any other data and relevant information about them offered through the Web and that have on the offer poster the seal of the provider, corresponds to the respective suppliers and / or organizers of the package trips, without the Agency being responsible for maintenance, review, supervision or updating or having the possibility of verifying the veracity, updating, or accuracy of said information.

The suppliers, within the scope of their obligations, will be liable to the user for the fulfillment of the obligations derived from the regulations in force and the terms and conditions of sale of each of the products and combined trips that are contracted, without the Agency assumes no liability or responsibility with respect to those products or services that are not offered directly.

In the event that the Agency applies discounts (excluding supplements, taxes and fees), these will be refundable once the reservation is made (to the account provided by the user), provided that the reservation is made directly on the Website.

Refunds and cancellations

The trips and activities are contracted with different suppliers and wholesalers of services so the conditions of return will be governed by the combined travel contract subscribed in each case. At the time of contracting the service, the deadlines, if applicable, of the total or partial refund of the amount paid in case of early cancellation by the customer will be indicated. The suppliers, within the scope of their obligations, will be liable to the user for the fulfillment of the obligations derived from the regulations in force and the terms and conditions of sale of each of the products and combined trips that are contracted, without the Agency assumes no liability or responsibility with respect to those products or services that are not offered directly.

Copyrights, trademarks, software

All the contents of the Agency's website (including, without limitation, texts, graphics, logos, button icons, images, audio files and software) are the property of the Agency or its content providers and are protected by the national and international industrial and intellectual property rights regulations. The compilation (understood as such the collection, arrangement and assembly) of all the content of the Web site of the Agency is its exclusive property and is protected by law

All software used on the Agency's website, or its software suppliers, is protected by national and international industrial and intellectual property laws.

Any other use of the content of this website, including the reproduction, modification, distribution, transmission, subsequent publication, exhibition or total or partial representation thereof, is strictly prohibited.

Use of the web

This Website is solely and exclusively for the personal use of users. Modification, reproduction, duplication, copying, distribution, sale, resale and other forms of exploitation for commercial purposes or not is prohibited. You agree not to use this website for illegal or prohibited purposes.

In particular, the user of this website accepts that he will only use it for himself and that the products or services acquired through the website will be for his own use or consumption or that of the people on behalf of whom he is legally authorized to act. The user will not resell products or services acquired through the website to other people.

Limitation of responsibility

The Agency offers this Web as it is presented, it may contain inaccuracies or errors. It does not offer guarantees of any kind on the functioning of the Web, of the information, content, software, materials or products included.

Within the Web links (links) can be made to other webs with respect to which the Agency has no control and whose content is not responsible.

The inclusion of links to other websites does not imply that the Agency promotes, endorses, guarantees or recommends this website. The links included in the Agency's website are only offered as informative references without any kind of assessment of the content, owners or services or products offered from them.

To the extent permitted by applicable legislation, the Agency is exempt from any guarantee, including, among others, the guarantee of merchantability and suitability for a specific purpose. The Agency will not be responsible for the data and damages of any kind that may arise from the use of this Web, including direct and indirect data.

The Agency does not assume any responsibility for the lack of veracity, updating and accuracy of data or information on the offers, products and / or services, prices, routes, distances, characteristics and other data and relevant information of the products and services offered in the Web, by providers and / or combined travel organizers.

Likewise, the Agency is exempt from any responsibility arising from the non-compliance or defective fulfillment by suppliers and / or organizers of package trips of the obligations derived from the current regulations of and of the terms and conditions of sale of each of the products and services or combined trips that are contracted through the Web.

The Agency declines all responsibility for the non-contracting by the user of cancellation / cancellation insurance.

If for reasons of force majeure, deficiencies in reservations, confirmations and / or execution of any trip or service contracted from the Web, due to circumstances not foreseeable or not solvable by the Agency, or if the fulfillment of any of the agreed services, the client waives to present any type of claim against the Agency, for those deficiencies or breaches, unless the lack of professional diligence of the Agency is demonstrated.

Legislation and applicable jurisdiction

These General Conditions, as well as any relationship between the user and the Agency will be governed by Royal Legislative Decree 1/2007 of November 16, which approves the revised text of the General Law for the Defense of Consumers and Users and other complementary laws. Failure to comply with all or any of these conditions will result in the termination of the contractual relationship. Both parties, expressly waiving any other jurisdiction that may correspond to them, submit to the exclusive jurisdiction of the Courts and Tribunals of Torrevieja, Alicante.

The Agency reserves the right to make changes at any time on the Web, as well as in these General Conditions.

MARÍA SAGRARIO MARTÍNEZ TEVA
74191829 Q
Travel Agency CV m 782- A
C/. Ingeniero Mira, nº 14 Bº    03140 Guardamar del Segura, Alicante

Sales policy

Payments can be made through our virtual POS using Visa and MasterCard, or through bank deposit / transfer in the account (s) indicated for such.

 


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